Sales Tips

 

Overcoming Objections

 

Possible solution: Mr./Ms.[name] I understand you’re probably very busy and I am, too. We always like to extend the courtesy of a personal visit so you will be able to completely understand all the benefits you have coming and get all your questions answered at once. That makes sense, doesn’t it? (Get a yes and choice close).
Possible Solution: Mr./Ms.[name] I understand you probably know everything there is to know about Medicare. And you probably know Medicare doesn’t cover dental and vision for example, right? However, you may not know there is a way you may be eligible to receive these very valuable benefits. If [date/time] isn’t inconvenient, I’ll be back in your area again [date/time] and [date/time]. Which day is best for you?
Possible Solution: Mr./Ms.[name] I understand you don’t feel comfortable about a stranger coming into your home and I don’t need to. We can talk on your porch or under your shade tree. Better yet, why not invite a close friend or loved one over. We might be able to help them, too! Is morning or afternoon better for you?
Possible Solution: Mr./Ms.[name] I understand you have everything you need and we may not be able to help you get more benefits. The sad fact is most Medicare beneficiaries, like you, aren’t getting all the benefits that they’re entitled to get. It makes sense to make sure you’re not one of them, doesn’t it? If [date/time] isn’t convenient, I’ll be back in the area [date/time] and [date/time]. Which is better for you?